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Cookies Policy
This Cookies Policy explains how Lucky Owl Club Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, the purposes they serve, and the choices available to you. This policy should be read together with our Privacy Policy and other website terms.
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About cookies
Cookies are small text files placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a site operate correctly, remember your preferences, improve performance and provide information about how visitors use the site.
Article contents
Lucky Owl Club Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, browser storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.
Some cookies are placed by us, while other cookies may be placed by service providers that support website operation, security, analytics, communications or other online functions. The cookies used on the website may change from time to time as the website, its features and its supporting services develop.
Cookies do not normally contain information such as your password in readable form. Depending on how they are used, cookies may be associated with information about your device, browser, activity on the website, preferences or interactions with our services. Information collected through cookies may be handled as personal information where it identifies, or can reasonably be linked with, an individual.
Types of cookies we may use
The cookies used on the website can generally be grouped into the following categories. A particular cookie may serve more than one purpose, and the categories shown below are intended to provide a straightforward explanation rather than an exhaustive technical list.
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, session management, fraud prevention, security controls, traffic management and the delivery of pages or services you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for basic operation or security, they may remain active even when optional cookies are declined, subject to applicable requirements.
Functional or preference cookies
These cookies help remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a more consistent experience. If you remove or decline these cookies, the website may not remember your choices and you may need to set them again.
Analytics and performance cookies
These cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on pages, general interaction patterns, browser type, device type and technical performance. We may use this information to identify errors, improve navigation, monitor website performance and develop a better online experience.
Marketing or advertising cookies
Where used and permitted, these cookies may help measure the effectiveness of marketing activity, limit repeated advertisements, or make advertising and promotional content more relevant. They may be set by us or by third-party advertising, campaign or measurement providers. Declining these cookies may not remove all advertising, but it may make advertising less tailored to your interests.
Why cookies are used
Cookies and similar technologies may be used for several business and operational purposes. The exact purposes may depend on the page you visit, the feature you use, your device and the choices you make in the cookie settings tool. Common purposes include:
- Helping the website load and function as intended across different browsers and devices.
- Maintaining a secure browsing session and supporting account or sign-in functions where available.
- Detecting unusual activity, protecting the website from misuse and helping prevent fraud or unauthorised access.
- Remembering settings and preferences so that you do not have to enter them again during every visit.
- Understanding website traffic, performance and technical problems so that improvements can be made.
- Assessing how visitors respond to content, features, communications or promotional activity.
- Supporting responsible operation of online services, including the protection of users, accounts and website systems.
- Producing aggregated reports and statistics that help us make decisions about website design and service development.
Where a cookie is supplied by a third party, that provider may process information in accordance with its own privacy information and terms. We do not control all third-party technologies, and their operation may change independently. You should review the relevant third party's information if you want to understand how it handles data collected through its services.
Cookie information may be combined with other information collected when you use the website, where this is permitted and reasonably necessary for the relevant purpose. The handling of any information that can identify you is also governed by our Privacy Policy and applicable privacy requirements.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or choose between different categories. Your choices may be saved in a cookie or similar technology so that the preference tool does not appear every time you visit.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or ask for permission before a cookie is stored. The steps vary between browsers and devices, so you should check the relevant help or support information for the browser or device you use.
If you use more than one browser or device, you may need to set your preferences separately on each one. Deleting cookies may also remove saved preferences, sign-in information or other settings. A future visit may result in cookies being placed again if they are needed for the website or if you choose to accept them.
Blocking or declining optional cookies should not usually prevent you from browsing the public areas of the website. However, restricting necessary cookies, browser storage or similar technologies may affect security, access, account functions, navigation, display or other features. Some services may not be available or may not operate as expected when these technologies are disabled.
If the website provides a preference centre, you can use it to review or change your selections. You may also be able to withdraw consent for optional cookies at any time, subject to the settings and functionality made available through the website. Withdrawing consent does not affect processing that occurred before the change.
Third-party services, privacy and updates
The website may use third-party services for functions such as hosting, security, analytics, customer support, communications, payment-related processing or marketing measurement. These providers may use cookies or similar technologies to deliver their services. Their access should be limited to the information and functions reasonably required for the service, but third-party providers may have their own policies and controls.
Cookies may involve the collection of technical information such as an IP address, browser details, device type, operating system, referral information, pages viewed and interaction data. The way this information is collected, used, disclosed, stored and protected is explained in our Privacy Policy. We encourage you to read that policy for information about your privacy rights and how to raise a privacy question or request.
We take reasonable steps to support the security and reliability of the website, but no online service, transmission or storage method can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials protected, and avoid sharing account information with other people.
We may update this Cookies Policy when our website, technologies, service providers, legal obligations or privacy practices change. The updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain aware of how cookies and similar technologies may be used.
If you have a question about this Cookies Policy or want further information about managing cookies, please use the contact or support channels published on the Lucky Owl Club Casino website. We will consider privacy-related questions in accordance with our Privacy Policy and applicable Australian requirements.
